Got a question that isn't answered below? Please contact us and let us know
The simple answer is if there is a login page, it probably won`t work for you. Technically Live Rewrite requires FTP access and .htm or .html files. Any content on a website that is dynamic is going to cause issues
At the end of the trial if you don`t signup for the given plan you will be automatically downgraded to the Basic plan. The monthly change limit will start on the day your account is downgraded.
Restore data is kept as long as you are a paid subscriber. On the basic plan we will keep these available for a minimum of 2 hours after the backup.
All data transmitted to our server is encrypted using industry standard security and encryption. All passwords, both your Live Rewrite and any sites your store are stored encrypted in our database for maximum protection.
Its a short process with just a few steps.
All that you need is your FTP details. If you don`t know your FTP details or are unsure, just give us the email address of someone who will know them and we can help get it setup for you.
It is built and run by Bruce Aldridge in Christchurch, New Zealand
We can assist you in multiple ways:
You can send us an email firstname.lastname@example.org
Or call us on +64 3 281 7990
As we are based in New Zealand there maybe a delay in getting back to you due to timezone differences.